Author Topic: Problems relisting loans bought on folio  (Read 8110 times)

Dark Vulture

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Problems relisting loans bought on folio
« on: November 17, 2015, 02:17:43 PM »
For the about a week now, I am having problems relisting loans I bought on folio for resale. They appear on my account, but when I go to browse loans, they are no where to be found. Anyone else having this problem?


rubicon

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Re: Problems relisting loans bought on folio
« Reply #1 on: November 17, 2015, 03:04:35 PM »
they could be in payment processing status.

yojoakak

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Re: Problems relisting loans bought on folio
« Reply #2 on: November 17, 2015, 04:41:49 PM »
Nothing in your Open Sell Orders or Canceled Sell Orders?

Dark Vulture

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Re: Problems relisting loans bought on folio
« Reply #3 on: November 17, 2015, 05:22:46 PM »
They are in my open sell orders, but they never get listed in "browse notes". I have cancelled the sale and try to sell again numerous times.  I see other notes listed with the same loan ID. I think I am caught in a black hole of Interstellar. There is also no pending payment processing. One note is current, but the other one is 16-30 days late. Here are the two notes.

https://www.lendingclub.com/foliofn/loanPerf.action?loan_id=28132184&order_id=90820452&note_id=58266686
https://www.lendingclub.com/foliofn/loanPerf.action?loan_id=21140347&order_id=90818430&note_id=53293845

Usually these things are resolved within a day, but this has been going on for a week now. I emailed LC about this as well.

rubicon

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Re: Problems relisting loans bought on folio
« Reply #4 on: November 17, 2015, 05:43:15 PM »
when you go to browse notes, make sure you uncheck "exclude loans I have already invested in" and "never late".

Dark Vulture

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Re: Problems relisting loans bought on folio
« Reply #5 on: November 17, 2015, 05:56:37 PM »
Never late is unchecked.
Exclude loans I already invested in is unchecked.

Other notes that I am selling that I bought at original issue are listed in "browse notes".

I guess this is what I get for going to the dark side, to be stuck in the black hole!

rubicon

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Re: Problems relisting loans bought on folio
« Reply #6 on: November 17, 2015, 05:59:57 PM »
well I can see it in the spreadsheet.

You're listing one at 3.49 and the other at 17.99

Dark Vulture

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Re: Problems relisting loans bought on folio
« Reply #7 on: November 17, 2015, 07:21:04 PM »
Yes, that is correct. At least it appears in the spreadsheet, but it is not appearing in the "Browse Notes". 8)

Fred

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Re: Problems relisting loans bought on folio
« Reply #8 on: November 18, 2015, 01:11:45 AM »
Usually these things are resolved within a day, but this has been going on for a week now. I emailed LC about this as well.

Also, call them (888) 596-3159
https://www.lendingclub.com/public/contact-personal-investing.action

I am also curious to know what happened; let us  know what LC say.

Dark Vulture

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Re: Problems relisting loans bought on folio
« Reply #9 on: November 19, 2015, 08:04:30 PM »
Here is an update.

LC actually responded to my email, well Samuel did (not Stephanie). He wrote that he escalated this problem to their technical team as well as to the appropriate department. He will personally reach out to me when he hears any news about this current situation.

Hopefully this will be resolved soon. For now, I am going to stop buying any notes on Folio until I get some answer.

RT45

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Re: Problems relisting loans bought on folio
« Reply #10 on: November 23, 2015, 07:00:39 PM »
Please keep this thread updated on the status as you get updates. Thanks for posting.

jheizer

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Re: Problems relisting loans bought on folio
« Reply #11 on: November 23, 2015, 10:56:23 PM »
Replacement to P2P Quant's Percentile Tool http://lc.geekminute.com

Dark Vulture

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Re: Problems relisting loans bought on folio
« Reply #12 on: November 24, 2015, 01:11:51 PM »
Just to keep people informed.

I sent a follow-up email yesterday (11/23/2015) inquiring LC of the status of the problem. They have not responded back yet. The last response they gave to me was on (11/19/2015). Since jheizer also has this problem, my problem is not isolated. This could be a bigger problem that affects investors who buy and sell regularly on folioFN.


jheizer

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Re: Problems relisting loans bought on folio
« Reply #13 on: November 24, 2015, 01:19:34 PM »
Did you try to find mine?  I just double checked your first one and couldn't find it.  I was just hoping for come confirmation I wasn't doing something stupid before I complained too.
Replacement to P2P Quant's Percentile Tool http://lc.geekminute.com

Dark Vulture

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Re: Problems relisting loans bought on folio
« Reply #14 on: November 24, 2015, 01:41:03 PM »
jheizer,

I could not find your note under "browse notes", but I found it in the csv file being listed at $5.49. It appears you have the same problem as me. :-[